Barbara Keeley MP


Barbara Backs Shopworkers' Call for Respect

At a recent meeting in Westminster, Barbara and other MPs heard that one third of shopworkers are subjected to verbal abuse every month.

Barbara has signed up to Usdaw’s Freedom from Fear campaign and wants to remind shoppers that 'It’s your store – respect it'.

Barbara said:

"I have talked to shopworkers and managers in stores within Worsley and so I know verbal abuse in the workplace is an issue for them. However, it is disturbing to hear about the incidents and to realise that around a third of shopworkers are suffering from incidents of abuse every month.

"Our local shops are also the heart of our communities and I am sure local residents value these services highly. We must tackle the minority of shoppers who believe that it is acceptable to abuse shop staff so that we don't start to lose our local stores.

"Our local Crime and Disorder Reduction Partnership already does a great job in reducing crime and they will have a key role in reducing the unacceptable levels of abuse of staff in our stores. I’ll be asking our local Partnership to talk to shopworkers and their employers about how to deal with crime and anti-social behaviour in and around shops.

"There are tough measure that can be used, including Anti-Social Behaviour Orders and Acceptable Behaviour Contracts. Using those options to tackle persistent offenders would give shopworkers some much needed protection from the minority of shoppers who abuse shop staff”.

Usdaw has worked hard with retailers to improve in-store security that has helped protect staff but they are urging a minority of shoppers who abuse staff to change their behaviour and respect shop workers who are only doing their best to serve their communities.

Usdaw members need the back-up of their local Crime and Disorder Reduction Partnership who have tough powers to tackle anti-social behaviour and Barbara hopes to ensure that this happens in Worsley.

BK USDAW respect

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